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frequently asked questions

Our standard estimated time of arrival is 8-10 business days which includes 6-8 business days for production purposes and 1-2 business days for shipping purposes.

Yes, we can expedite your order and get the boxes to you in 6-8 business days with a small fee.

Yes, We have thousands of running customers in Canada, Australia, UK and USA. Our services are available all around the world without any shipping charges.

We will provide you with a 3D digital illustration of the boxes so that you have a better idea of how your boxes will look once they are produced. Also, we offer free physical sample of your own boxes on bulk orders so that you can check if everything is as per your requirements.

You can place an order with us with these 4 easy steps:

1- Fill out the “Get A Quote” Form.
2- Upload your artwork or email it to us.
3- Provide approval on the digital proof.
4- Once the payment is made we will send your boxes to production.

You can easily track your order by call us at (+1 940 257 2957) or you can contact the sales representative who is assisting you on your project.

They are special packaging solutions, including an outer sleeve that slides over a tray or inner box. They are popular for their aesthetic appeal and high protection since they are highly customizable to print whatever you want to display.
Making paper selections with the respective quality depends on the type of product and security level it needs. They are primarily crafted from cardboard, paperboard, and corrugated board. However, there are no restrictions to make the right selection.  
Yes! Whether you choose cardboard, kraft, or paperboard, they are highly customizable, but what you should choose depends on your needs. So, you can customize the boxes with different unique sizes, shapes, colors, and finishes to match your brand's identity and product specifications.
Yes! The primary purpose of using custom boxes is to ensure product safety and showcase them as innovative. However, with exceptional outlooks, they are ideal for product displays. You can design the outer cover with attractive branding and product information designs while the inner box securely holds the product.
It depends. Mostly, custom box suppliers provide eco-friendly solutions. But, still, you should make sure whether they provide you with eco-friendly packaging or not. However, sleeves can be made from eco-friendly materials, promoting sustainability. Still, biodegradable and recyclable options are available, contributing to environmentally conscious packaging practices.
These boxes are designed with an on-demand feature to make them versatile for wrapping a variety of products. They are mainly used to wrap products like cosmetics, electronics, food, and gifts. Their versatility makes them suitable for a wide range of products.
Yes! You can find boxes at any security level you need. The durability of the boxes depends on the quality of the paper you choose. Still, they offer reliable protection, making them suitable for shipping and retail purposes.
Yes! Basically, a logo is an essential identity to recognize a brand. So, by printing a logo on the boxes, you can set them up as brand ambassadors to speak volumes. Nowadays, these boxes are the main marketing tool. However, their sleek design allows for eye-catching branding and can increase the perceived value of the product.
Yes! These boxes can be designed with on-demand features. The cost depends on the various features such as size, shape, design, and premium finishes you use. Sleeve boxes can be cost-effective, especially when you get these boxes in bulk. 
Yes! These boxes are best renowned for their flexibility. You can craft the paper to create shapes such as rectangular, square, and custom shapes to accommodate unique product dimensions. But make sure your box style meets the product's packaging needs perfectly.
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Ideal custom boxes has partnered with Onetreeplanted and making business work with our environment. Either working with Organic ingredients, reducing the use of plastic, introducing composable packaging and ensuring that all packing is recyclable. we are always Looking for ways to make this Business more sustainable and environmentally friendly

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IdealCustomBoxes® is the solution for your Custom Packaging, Custom Printed Boxes, Wholesale Custom Boxes needs, and supplies. If you have any Query Or Require Further Assistance, Feel free to Contact Our Customer Service Team.


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5900 Balcones Drive STE 10013
Austin Texas, USA 78731

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