PRIVACY POLICY
Effective Date: May 11, 2026
At Ideal Custom Boxes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or using our services.
By using our website, you agree to the practices described in this Privacy Policy.
1- Information We Collect
We may collect personal and non-personal information when you interact with our website, request a quote, place an order, or contact our team.
i) Personal Information
Information you voluntarily provide may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Company name
- Payment-related details
- Packaging requirements and artwork files
ii) Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral source
- Website activity and usage data
This information helps us improve website performance, security, and user experience.
2- How We Use Your Information
Ideal Custom Boxes uses collected information for legitimate business purposes, including:
- Processing orders and quote requests
- Providing customer support
- Communicating order updates
- Improving our website and services
- Sending promotional or marketing communications
- Preventing fraud and maintaining website security
- Responding to inquiries and customer requests
We only use your information where permitted by applicable laws and regulations.
3- Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality, analyze website traffic, and personalize user experience.
Cookies help us:
- Understand website usage
- Improve website performance
- Store user preferences
- Support marketing and advertising efforts
You may disable cookies through your browser settings; however, some website features may not function properly.
4- Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information only when necessary with:
- Payment processing providers
- Shipping and logistics partners
- Marketing and analytics providers
- Legal authorities when required by law
All third-party service providers are expected to maintain the confidentiality and security of your information.
5- Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
While we strive to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.
6- Data Retention
We retain personal information only for as long as necessary to:
- fulfill business purposes
- comply with legal obligations
- resolve disputes
- enforce agreements
Once information is no longer required, it is securely deleted or anonymized where appropriate.
7- Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- request access to your personal information
- request corrections to inaccurate information
- request deletion of your data
- opt out of marketing communications
- request information regarding data usage
To exercise any privacy-related rights, please contact us using the information below.
8- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
9- International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
By using our website, you consent to such transfers where permitted by law.
10- Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected without parental consent, we will take appropriate steps to remove the information.
11- California Privacy Rights
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Eligible users may request information about:
- categories of personal data collected
- purposes for data collection
- third parties with whom information is shared
Requests may be submitted using the contact information below.
12- Updates to This Privacy Policy
Ideal Custom Boxes may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations.
Any updates will be posted on this page with the revised effective date.
13- Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Ideal Custom Boxes
5900 Balcones Drive STE 10013
Austin, Texas 78731
United States
